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At Aatma Jewellers, customer care isn’t an afterthought—it’s at the heart of everything we do.
We know jewellery is personal, and so is your shopping experience. Whether you have a question about a product, need help with sizing, or just want to talk about what piece would suit your style best, our team is always happy to help.
We ship across India and offer reliable, trackable delivery. Most orders are processed within 2–3 business days. You’ll receive an update once your parcel is on its way.
Changed your mind after ordering? Need help picking something more ‘you’? Just drop us a message before dispatch, and we’ll do our best to accommodate.
We currently accept returns for damaged or wrong items only, within 3 days of delivery. Since many of our products are handmade or limited pieces, we encourage mindful purchases.
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No, we currently do not offer custom or made-to-order jewellery. However, our collection features uniquely handpicked pieces from various parts of India, so you’re likely to find something that feels personal and one-of-a-kind.
Aatma Jewellers offers a thoughtfully curated mix of imitation jewellery, silver jewellery, fashion jewellery, and junk jewellery. Each piece is chosen to celebrate India’s diverse craftsmanship and design sensibilities.
Yes, all our silver pieces are made with purity in mind and come with standard 925 hallmarks where applicable. We work with trusted artisans and suppliers across India.
Orders are typically processed within 2–3 business days, and delivery usually takes 5–7 working days depending on your location. You’ll receive tracking details once your order is shipped.
Yes, of course! If you have questions about a product, size, material, or just need a recommendation, we’re here to help. You can DM us on Instagram (@aatmajewellers) or email us at hello@aatmajewellers.com.
We accept returns only in the case of damaged, defective, or incorrect items, within 3 days of delivery. Since most pieces are curated in small batches, we encourage thoughtful purchases. For any issues, feel free to contact us.