{"id":120,"date":"2024-10-17T11:26:01","date_gmt":"2024-10-17T11:26:01","guid":{"rendered":"https:\/\/www.aatmajewellery.in\/?page_id=120"},"modified":"2025-07-18T17:31:44","modified_gmt":"2025-07-18T17:31:44","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/aatmajewellers.com\/index.php\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t
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Please, contact us for assistance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\ud83e\udd1d Customer Service \u2013 We\u2019re Here for You<\/strong><\/h2>

At Aatma Jewellers, customer care isn\u2019t an afterthought\u2014it\u2019s at the heart of everything we do.<\/p>

We know jewellery is personal, and so is your shopping experience. Whether you have a question about a product, need help with sizing, or just want to talk about what piece would suit your style best, our team is always happy to help.<\/p>

\ud83d\udd04 Order & Delivery Support<\/strong><\/h3>

We ship across India and offer reliable, trackable delivery. Most orders are processed within 2\u20133 business days. You\u2019ll receive an update once your parcel is on its way.<\/p>

\ud83d\udcac Questions or Changes?<\/strong><\/h3>

Changed your mind after ordering? Need help picking something more \u2018you\u2019? Just drop us a message before dispatch, and we\u2019ll do our best to accommodate.<\/p>

\ud83d\udd01 Returns & Exchanges<\/strong><\/h3>

We currently accept returns for damaged or wrong items only, within 3 days of delivery. Since many of our products are handmade or limited pieces, we encourage mindful purchases.<\/p>

\ud83d\udee1\ufe0f Secure Payment<\/strong><\/h3>

Your payment and personal details are protected with trusted SSL encryption and secure payment gateways.<\/p>

\ud83d\udcec Contact Us<\/strong><\/h3>

Have a question, request, or bit of feedback?
Write to us at: [insert email]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Questions & answers<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you make custom or made-to-order jewellery?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, we currently do not offer custom or made-to-order jewellery. However, our collection features uniquely handpicked pieces<\/strong> from various parts of India, so you’re likely to find something that feels personal and one-of-a-kind.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat types of jewellery do you offer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Aatma Jewellers offers a thoughtfully curated mix of imitation jewellery<\/strong>, silver jewellery<\/strong>, fashion jewellery<\/strong>, and junk jewellery<\/strong>. Each piece is chosen to celebrate India’s diverse craftsmanship and design sensibilities.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, all our silver pieces are made with purity in mind and come with standard 925 hallmarks<\/strong> where applicable. We work with trusted artisans and suppliers across India.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Orders are typically processed within 2\u20133 business days<\/strong>, and delivery usually takes 5\u20137 working days<\/strong> depending on your location. You\u2019ll receive tracking details once your order is shipped.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, of course! If you have questions about a product, size, material, or just need a recommendation, we\u2019re here to help. You can DM us on Instagram (@aatmajewellers)<\/strong> or email us at hello@aatmajewellers.com.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We accept returns only in the case of damaged, defective, or incorrect items<\/strong>, within 3 days of delivery<\/strong>. Since most pieces are curated in small batches, we encourage thoughtful purchases. For any issues, feel free to contact us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Please, contact us for assistance \ud83e\udd1d Customer Service \u2013 We\u2019re Here for You At Aatma Jewellers, customer care isn\u2019t an afterthought\u2014it\u2019s at the heart of everything we do. We know jewellery is personal, and so is your shopping experience. Whether you have a question about a product, need help with sizing, or just want to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-120","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/pages\/120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/comments?post=120"}],"version-history":[{"count":10,"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions"}],"predecessor-version":[{"id":615,"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions\/615"}],"wp:attachment":[{"href":"https:\/\/aatmajewellers.com\/index.php\/wp-json\/wp\/v2\/media?parent=120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}